Frequently Asked Questions

What is the address of Allianz Amphitheater?

The venue is located at 350 Tredegar Street, Richmond, Virginia 23219, United States of America.

What time do gates open for events?

Gates typically open 60 to 90 minutes prior to the scheduled showtime. Specific details are posted on the venue’s social media or website closer to the event date.

Is parking available at the venue?

There is no public parking onsite. Visitors should refer to the venue’s website for a map of nearby local parking options.

What accessibility services are provided?

A free wheelchair-accessible shuttle service is available for guests with mobility needs and their companions. Additional ADA parking is located in nearby lots.

What items are prohibited at the venue?

Prohibited items include personal lawn chairs, empty water bottles, and cameras with removable lenses for certain events. Only factory-sealed water bottles are permitted.

What is the bag policy?

Allianz Amphitheater enforces a clear bag policy. Details on acceptable bag sizes and types are available on the venue’s website.

Are children allowed at events?

Children are permitted, but age restrictions may apply depending on the specific event. Guardians should check event details for any limitations.

Can I bring food or drinks?

Outside food and beverages are not allowed, except for factory-sealed water bottles. Concessions are available inside the venue.

What is the policy on re-entry?

Re-entry is not permitted once guests exit the venue during an event.

Is smoking allowed inside the venue?

Smoking, including electronic cigarettes, is prohibited within the venue premises.

What happens if it rains during an event?

Events proceed rain or shine unless otherwise announced. Ponchos are recommended; umbrellas may be restricted.

How can I contact the venue?

Contact Allianz Amphitheater via email at [email protected] or visit the official website for additional information.

Are lawn chairs provided?

Personal lawn chairs are prohibited. Rentals may be available for the general admission lawn area.

What payment methods are accepted?

Cash, credit cards, and mobile payments are accepted at concessions and merchandise stands. Specific details vary by vendor.